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Some people say I can be taken advantage off because I'm so kind hearted and wonderful but so far in life paying it forward seems to be working. That is why when I was "working with" Diversified Utility & Communications (formally from Watertown)in Columbus I was fine with the guys incompetence. I felt I was doing the right thing and wanted to help out Columbus Businesses.
But things spiraled out of control and buy the time I tried to put a STOP order on a check I wrote ONE HOUR EARLIER, it had already been cashed.
Here is what I WAS going to give the Small Claims people before more facts hit the fan and there are a LOT of people in my boat . . . .it's getting crowded!
On 11/28/11 I took my laptop into DUC to get fixed – it would go on/off/on/off /on/off/on/off. I was was told, in his exact words it would be “$120, no wait $130” and “at least it’s not the hard drive”.
On 11/30/11 I picked up the computer with an additional $137.02 charged. Seems a new memory stick, AND a new hard drive were needed. I did not WANT a new hard drive but that's fine, not much on it anyway as the computer as wiped clean a couple months earlier.
Arrived home – computer would not turn on at all. Returned it to DUC.
12/1/11 picked up fixed computer, he installed another new memory stick, charged another $64.81. I was a little ticked and mentioned it but at least I had my computer back.
Arrived home – computer would not turn on AGAIN! I tried to stop my check from going through (his Master Card was broken it seemed). However the check had ALREADY gone through. Total time was about 1 hour since I wrote the check. I find out from people watching that he runs to the bank and cashes the check immediately - PLUS he asks it to be written to HIM and not the company.
Returned computer - what could I do???
This time he says it’s the CD ROM drive – however he would fix that out of his money and kindness as I told him in no uncertain terms that I did not want to spend any more money on the computer (I only expected to play $130 in the first place).
Since then I have gotten the run around as he said HE got scammed with a new CD ROM and had to order another one. Now, almost two months later the computer is still at his place and every time I call, IF I get an answer it’s just a few days away. Typically he does not answer and does not return phone calls.
So now it's time to get the Police involved. Small Claims Court is no help because even if I win it does not mean he would have to pay anything. He does not have too. Well, he HAS too but if he does not nothing really happens.
Stay away from this twitchy guy. He's just taking your money and using it for . . . . other things!
The Better Business Bureau has a number of complaints against him and now has one more.
If you know someone with problems with DUC please have them contact me. I don't know why but the more names I get the more power we have against this dude.
Rod
Rod, I also have had issues with this gentlemen just recently, in fact I'm still trying to deal with him. He saw us at the door when he came in, and ran out the back door! How can we be of service to each other?
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Nate